Renewing the everyday on social media
After relocating to Helsinki – where I had previously lived for a year as an exchange student – I began my Graduate year in the Communications & Brand team responsible for global communications across the UPM Group. After a warm welcome and thorough introduction, I started contributing to the team’s work without delay. I soon realized I had joined at an exciting moment, as UPM’s new brand identity had just recently been launched.
While UPM has its roots in the Finnish forest and paper industry, it has evolved into an internationally operating material solutions company with a sharpened focus on innovation, sustainability and service excellence. The updated brand messaging – “We renew the everyday” – reflects this transition and draws on the fact that around 190 million people use products made from UPM materials every single day.
With the new brand messaging in place, it became essential to reassess how we communicate our stories and innovations. This involved a comprehensive review of UPM’s digital communications at the group level, with a particular focus on developing a new social media strategy. Being fully integrated into such high-caliber communications planning from the outset offered the kind of immersive and dynamic learning environment I was hoping for. It was fascinating to see how modern social media planning demands both strategic thinking and creativity – and how we kept challenging ourselves to create formats and content that truly reflect the innovative spirit of UPM’s businesses. I still recall thinking that my Graduate position gives me the best of both worlds: the scale, variety and impact of a global material solutions company, combined with the openness, flexibility and collaborative spirit more often found in much smaller companies or communications agencies.
As our renewed social media strategy was taking shape, we began bringing it to life on the UPM Group LinkedIn channel. Four weeks into the company, I was entrusted with overseeing the LinkedIn presence, taking care of community management and contributing to content creation for an audience of around 140,000 followers. While I had gained hands-on experience in corporate communications and social media through previous internships, this certainly was a challenge on a different level. Being trusted with such responsibility so early on felt both demanding and empowering. Thanks to my colleagues’ openness to questions at any point and the shared culture of trust and encouragement, I felt confident taking it on and following it through. By now, with the team operating at full capacity after welcoming new colleagues, we have implemented most elements of our strategy and significantly strengthened UPM’s visibility and channel performance on LinkedIn.