UPM aims to deliver its products to the customers on time and in a sound condition. We also aim to provide a healthy and safe working place for our own and our suppliers’ employees. In order to achieve these goals, UPM has published a Cargo Handling Manual.


The manual contains the minimum compulsory requirements for handling, transporting and warehousing UPM products. These requirements are valid globally for all parties (internal and external) in the UPM logistics chain. UPM requires that all its partners and suppliers comply with any applicable International or National Laws and Regulations. Laws and Regulations that are more rigid than the manual prevail.

The transportation of raw materials and finished products places a stress on the environment. The impacts can be reduced through optimised routing and by favouring rail and sea transportation and low-emission fuels. 

Each year our mills receive several million tonnes of raw materials, additives and operational supplies. Delivering end products to customers also results in a high traffic volume. Furthermore, solid waste needs to be transported to recovery and disposal facilities. In total, UPM delivers approximately 1.3 million truckloads (c. 25 tonnes each) of products and raw materials around the world every year; that is, one load every 25 seconds. 

UPM uses road, rail or sea transport – depending on distance, connection and delivery time. Of all our deliveries, 66% are transported by rail and road and 34% by sea. 

The majority of UPM’s haulage is handled by contract partners who are required to comply with UPM’s Cargo Handling Manual which includes instructions for cargo handling, storage, transportation and occupational health and safety.