FAQ

Here you can find answers to frequently asked questions on recruitment.

1. Where can I find UPM’s open vacancies?

All our open positions are listed in UPM career site (www.upm.com/career). Go to job search to view all the job opportunities at UPM. You can search for vacancies based on the functional area, country and job level. You can open individual job postings by clicking on the vacancy name. Please note that the posting will open in a separate pop-up window, so you should have pop-ups enabled on your browser.

2. How can I apply online?

We recommend applying via our online application tool. Go to the job search, search for a position that interests you and click “Apply”. Then, follow instruction to register with our recruitment system. If you have already registered you can login back to your profile in the login page.

3. I was filling in an application but my session was interrupted. How can I continue?

When you start filling in an application, the recruitment system automatically creates a candidate profile for you. You will receive your username and password in an email to the email address you have given. If you cannot find this email, get a new password with the instructions in question 4.
You can log back in your profile here. The system automatically saves the information you have entered. To continue your application go to Employment opportunities > My Applications. Just fill in the rest of your application and send it to us.

4. I have registered as a candidate before, but can no longer remember my username and/or password. What do I do?

Go to the login page and click the Username/Password forgotten –link. Enter the email address you have registered with in our system and click on Request password. Both username and password will be send to your email address.

5. I cannot register because my email address is already reserved.

You can register with one email only once. If you receive message that your email is already reserved it means that there is already an profile with this email in the system. In this case, you don’t have to register again and can go to the login page and log in to your profile to send application. If you do not know your password or username click the Username/Password forgotten –link.

6. What should I know before I submit my application online?

Before applying read carefully any application instructions in the job add usually listed under other information and pay attention to the application deadline. To save time, we recommend writing your cover letter and preparing attachments in advance before registering and filling in the application in our recruitment system. We also suggest to prepare your CV and other attachments in PDF format.

7. Can I check or change my application after sending it?

By logging in to your profile you can check and change the content save in the profile. Go to the login page to access your profile.

Even after sending your application you can add details such as work experience or education to your profile. However, if the application process included a questionnaire the answers cannot be changed after sending the application. Also note that our recruiters might be checking your profile soon after sending it so we might miss changes you have made, therefore, it is better to send as complete profile as possible.

When logged into your applicant profile, go to Employment opportunities and then My Applications to view the status of your applications. Here you can also find applications you have not yet sent that are still in draft status.

8. How soon can I hear back after applying?

When you have send your application you will immediately get confirmation email send automatically from our system. Remember to also check spam box as sometime these confirmation emails might get stuck there.

Our recruiters will then usually be in contact with you within the next few weeks. Sometimes recruitment process might take longer and we will try to keep you updated in such cases. Please wait patiently as we contact all candidates.

If your profile does not fit to the job requirements we will also send you message via email or contact you by phone. Please make sure that your contact details in your profile are correct that we can get hold of you.

9. Can I send an open application or register for a talent pool?

The best way to apply is to send your application directly to a position that interest you. At the moment we do not collect open applications or maintain a talent pool.

If you find more than one interesting position you do not need to fill in a separate application for each position, but can instead create a candidate profile in our recruitment system and use is to apply to all positions that interest you.

10. Can I apply with a mobile device?

We are working on improving our systems and support for mobile devices but, at the moment, our recruitment system does not support applying with mobile devices such as smart phones or tablets. When you have found an interesting position we recommend changing to a desktop / laptop to send your application.

11. Can I send my application by email?

For most positions we prefer applications through our recruitment system. This way you can ensure the data in the system is as you wish it to be and we can easily access it. If you have problems sending your application in the system, please contact our HR Service Center (see contact details below):

​AUSTRIA:​contacthr.at (at) upm.com
​CHINA:​contacthr.cn (at) upm.com
​ESTONIA:​contacthr.ee (at) upm.com
​FINLAND:​contacthr (at) upm.com
​FRANCE:​contacthr.fr (at) upm.com
​GERMANY: ​contacthr.de (at) upm.com
​MALAYSIA:​contacthr.my (at) upm.com
​POLAND:​contacthr.pl (at) upm.com
​RUSSIA:​contacthr.ru (at) upm.com
​SPAIN: ​contacthr.es (at) upm.com
​UK:​contacthr.uk (at) upm.com
​URUGUAY:​contacthr.uy (at) upm.com
​USA:​contacthr.us (at) upm.com
​OTHERS:​contacthr.int (at) upm.com

 

12. How can I apply for an internship or thesis position?

Our open internships and thesis positions are listed under our open vacancies. We have different kind of thesis work available regularly and you can read more about thesis opportunities in the thesis work page. Internship jobs are listed in job search as they become available.

13. The job description does not open when I click the position name.

Job postings open up in a new pop-up window so please make sure you have pop-ups enabled on your browser. Enable them by going to Settings > Internet settings and unselect “Disable pop-up windows”.

14. How can I change the language of the application wizard?

The language of the application wizard is determined by the language settings of the browser. Depending on your browser, change the language as follows:

Internet Explorer: Tools > Internet settings > Languages > Move your preferred language to the top of the list.

Mozilla Firefox: Tools > Options > Languages > Move your preferred language to the top of the list.
Google Chrome: Google Chrome menu > Settings > Show advanced settings > Languages > choose language

15. What kind of attachments can I add to my candidate profile or application?

We accept attachments in all formats. It is recommended to use PDF format.

16. How can I be sure my application has been received?

You will get a confirmation email at the address you have given.

17. Where can I get additional information or technical support with sending my application?

In questions relating to the position or recruitment process, please contact the person(s) listed on the job posting. For technical support in sending in your application, check our FAQ or contact our HR Service Center (see below for contact details):

​AUSTRIA:​contacthr.at (at) upm.com
​CHINA:​contacthr.cn (at) upm.com
​ESTONIA:​contacthr.ee (at) upm.com
​FINLAND:​contacthr (at) upm.com
​FRANCE:​contacthr.fr (at) upm.com
​GERMANY: ​contacthr.de (at) upm.com
​MALAYSIA:​contacthr.my (at) upm.com
​POLAND:​contacthr.pl (at) upm.com
​RUSSIA:​contacthr.ru (at) upm.com
​SPAIN: ​contacthr.es (at) upm.com
​UK:​contacthr.uk (at) upm.com
​URUGUAY:​contacthr.uy (at) upm.com
​USA:​contacthr.us (at) upm.com
​OTHERS:​contacthr.int (at) upm.com